Privacy Policy

This Privacy Policy governs the manner in which BackerVibe ("we", "us", or "our") collects, uses, maintains and discloses information collected from users (each, a "User") of the backervibe.com website ("Site") when you use our services (Services), including when you:

 

- Visit our website or any website of ours that links to this Privacy Policy;

- Engage with us in other related ways, including any sales, marketing, or events.

 

This privacy policy applies to the Site and all products and services offered by BackerVibe.

 

 

What information do we collect?

 

 

Personal identification information

 

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Site, register on the Site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our SIte. Users may be asked for, as appropriate, name, email address, mailing address, credit card information. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

 

We may collect data necesary to process your payment if you choose to make purchases, such as your payment instrument number, and the security code associated with your paymnet instrument. All payment is handled and stored by Stripe.

 

Non-personal idenfication information

 

We automatically collect non-personal idenfification information about Users whenever they interact with our Site. This information does not reveal your specific identity (like your name or contact information) but may include device and uasge information, such as your IP address, browser and device characteristics, operating system, language preferences, device name, country, location, information about how and when you use our services, and other similar technical information.

 

Web browser cookies

We may use "cookies" and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services and your account, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.

User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly. Information collected from other sources

In order to enhance our ability to provide relecant marketing, offers, and services to you and update our records, we may obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, data providers, social media platforms, and from other third parties. This information includes mailing addresses, job tiles, email addresses, phone numbers, intent data (or user behavior data), Internet Protocol (IP) addresses, social media profiles, social media URLs, and custom profiles, for purposes of targeted advertising and event promotion.

 

How do we process your information?

 

We process your personal information for a variety of reasons, depending on how you interact with our Servies, including:

- To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual's vital interest, such as to prevent harm.

- To improve customer service Information you provide helps us respond to your customer service requests and support needs more efficiently.

- To personalize user experience We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

- To process payments We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

- To send periodic emails We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

 

How long do we keep your information?

 

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accoutning, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.

 

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible, then we will securely store your personal information and isolate it from any further processing until deletion is possible.

 

When and with whom do we share your personal information?

 

We do not sell, trade, or rent Users personal identificatioin information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

 

How do we protect your information?

 

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. In the event of data breach that is likely to result in a high risk to the rights and freedoms of individuals, we will notify all parties involved as well as any supervisory authorities within a reasonable timeframe.

 

However, despite our safeguards and efforts to secure your information, no electroinc transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

 

Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

 

Compliance with children's online privacy protection act

 

We do not knowingly collect, solicit data from, or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable meausures to promptly delete such data from our records.

 

Changes to this Privacy Policy

 

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Revised" date in this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periofically and become aware of modifications. Your acceptance of these terms.

 

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your accpetance of those changes.

 

Contact

 

If you have any questions about this Privacy Policy, please email us at hello@backervibe.com.